Support
FAQ
Everything you need to know—shipping, returns, usage, results, and safety.
Orders typically ship within 1–2 business days. Standard delivery usually arrives in 3–7 business days depending on your location. Expedited options may be available at checkout.
We offer a 30‑day guarantee from delivery. If it’s not right for you, contact support and we’ll help with a return or exchange. Items must be returned in good condition with original packaging.
Most customers use it 1–2 times per week. Start gently and listen to your skin—consistency is more important than intensity.
Many people notice a cleaner, smoother-looking feel after the first session. Visible refinement typically improves over several weeks with regular use as part of a complete routine.
PoreVac Pro™ is designed with adjustable intensity and multiple tips for comfort. If you have very sensitive skin or a skin condition, patch test first and consult a professional if unsure.